In this workshop, we’ll partner with a community organization providing services to explore ways to design services, and create a Service Design Map and a lo-fi prototype.
First, we’ll explore data from the previous workshop to create a Service Design map, spanning solutions, tools and systems, technology infrastructure, processes, and metrics. Then, we’ll build on it to create a lo-fi (that would be paper) prototype to test in a future workshop.
Workshop is limited to 5 participants. Participants will receive the UX Night School Field Notebook and our Service Design Mapping and Lo-Fi Prototyping Guides to bring back to their own work.
Snacks and beverages will be provided.