READY TO CREATE TRULY EXCELLENT USER EXPERIENCES? 

REGISTRATION FOR FALL QUARTER OPENS SOON!

Intro to UX Design/Research is your practical, insightful, hands-on toolkit for leveling up UX job skills and taking the next step in your career.

 
 
 
 
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Want to learn more?

Get the UX NIGHT SCHOOL WORKBOOK - our free, Creative Commons-licensed guide developed in our PDX design workshops.


Frustrated by trying to get experience in UX, but don’t know where to start?

If you’re trying to get experience “doing UX” in the wild, this course is for you.

Want to get buy-in from your boss and your clients to do meaningful work?

Want to build features that people actually want?

Want to work smarter, not harder?

In this course, you’ll learn by doing. Watch teams in action, plan and execute your own projects, and get step-by-step guides you can bring to your own work.

“UX sounds really cool, but it’s not really how we work at my agency. The designers design the apps and the devs build them, and the accounts and client services people kinda call the shots. How am I supposed to get better when I’m not doing the UX part of my job?”
— P, Designer

In this course, you'll learn to develop your own design process, and adapt it to fit the challenges and projects you encounter. 

Before:  Working without a UX  Process

  • You build features that no one actually wants, and products that never ship.

  • You want to collaborate better with the designers, developers and business teams, but you feel boxed in

  • You want to grow and do more meaningful work, but you can’t get buy-in from your boss or clients

After: Working with UX Process

  • You identify high-impact ways to improve your product, and validate new ideas with data.

  • You align across work teams to work smarter, not harder.

  • You can confidently make the business case for human centered design, and lead through advocacy.

 



UX Job Skills are in demand, but how do you learn them?

You''l learn by doing.

In this course, I’ll share my processes for evaluating usability and accessibility, conducting user tests, interviewing users, wireframing, and prototyping. You’ll come along with me on real interviews, workshops, and tests, and come away with confidence, guidance, and skills to put human-centered design into action.


“After we went through all of the step-by-step stuff (for User Interviews and Journey Mapping), being able to be there and watch made me just realize the value of this more, and able to start figuring out how I can do this with my team”.
— J, Engineering Manager


COURSE OUTLINE

Module 1 What is User Experience? What is Design/Research?

  • What is User Experience? History and Practice
  • Why Design and Research are the Same thing
  • HOW TO: Card Sort
  • HOW TO: Defining Questions
  • Readings + Journal Prompt
  • Live Seminar : Getting Started

Module 2: User Interviews and Journey Mapping

  • Talking to strangers: the ins and outs of User Interviews
  • HOW TO: Build a Project Handbook
  • HOW TO: Write an Interview Guide
  • Workshop Footage: Interview
  • Readings + Journal Prompt
  • Guest Expert Interview

Module 3: Accessibility and Usability

  • “We are all temporarily able-bodied” Thinking inclusively about design and technology
  • HOW TO: Autoethnography
  • HOW TO: Lo-Fi Prototyping
  • HOW TO: Usability Testing
  • Workshop Footage: Usability Test
  • Readings + Journal Prompt
  • Live Seminar: Rapid, Iterative Testing - You can do it!

Module 4:  Designing Services

  • From Designing Products to Building Services
  • Handouts/Discussion: What is Service Design?;
  • Workshop Footage: Stakeholder Interview, Barriers Discussion, Service Blueprinting
  • HOW TO: Identifying Barriers
  • HOW TO: Service Blueprint
  • Readings + Journal Prompt
  • Guest Expert Interview

Module 5:  Communicating and Delivering

  • Getting it Done - Pitching and Planning your UX Project
  • HOW TO: Choosing Methods
  • HOW TO : Project Scoping Template
  • HOW TO:  Draft a Budget
  • Workshop Footage: Planning a Project
  • Readings + Journal Prompt
  • Live Seminar: UX Project Planning

Module 6:  Ethics and Practice

  • Minimum Viable Responsibility: working in our communities
  • HOW TO: Informed Consent
  • HOW TO: User Research Manners
  • HOW TO: Recruiting a Diverse Sample
  • Readings + Journal Prompt
  • Guest Expert Interview

Module 7: Next Steps

  • Working Iteratively: your job title will change
  • New (and old) UX challenges - VR, IoT, and the
  • HOW TO: UX Writing
  • HOW TO: Ergonomic Testing
  • Readings + Journal Prompt
  • Live Seminar: Your Next Steps


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Your Instructor -

Hi, I'm Amelia Abreu, founder of UX Night School. As a UX design/researcher, I've worked with companies like Nike, Mozilla, Intel and Microsoft. I studied Human-Computer Interaction in grad school at the University of Washington, but I realized that I liked working on real-world problems more than academic research.

I've taught the fundamentals of User Experience to hundreds of students in settings ranging from college classrooms to tech conferences.

In Intro to UX Design/Research, you'll join me in the field through research and workshop videos, get a step-by-step introduction to my own processes, and use these tools to develop your own portfolio projects.


FAQ:

 

Who is this course for?

This course is for managers, creatives, technologists, teachers, activists, and students interested in User Experience and/or design research, and wants to better understand technology, design and humanity. 

When does the course start?

The fall course officially starts October 19, 2017, and each week we’ll release a new course module. You can complete the modules at your own pace. You have lifetime access to the course content and community.  

What is your refund policy?

Registration is transferable but not refundable. 

What are the prerequisites?

This course is designed for developers, designers, and other grownups with jobs in design and tech. Anyone who works with or is interested in design or technology, and all skills and experience levels are welcome.

How can I convince my boss?

Short Answer: We have "Dear Boss"  letter here (in a Google doc). Make a copy and modify it!

What does the course consist of?

The course consists of 7 modules, each including video lessons, highlights from our field research, guest expert interviews, readings and reusable templates, guides and cheatsheets to use in your own projects. We cover key UX design/research skills, and also give background and context for elements of human-centered design.

You’ll be able to work independently, but we encourage you to collaborate with others via the UX Night School Slack channel. We’ll also have four live masterclass sessions, where we’ll discuss particular topics in greater depth and tackle the challenges you’re facing.

Can I get college or continuing education credits?

Yes! Through partnership with Portland State University, folks who take this class can register for 2-4 quarter hours of undergraduate, graduate, or continuing education credits. If you’re currently enrolled in a degree program, you’ll want to check with your home institution’s credit transfer policy - we are happy to provide additional documentation if necessary.

I have an idea for a product/project! Can I work on it in this course?

Absolutely. You’ll be able to use the exercises for user research, prototyping, testing, and service design to help you learn from your potential users and validate your ideas.

How much time will this take?

What kind of accountability and support will I get?

The course can be completed at your own pace, but we'll be working through the themes together + having online seminars and office hours over the next 6 weeks. Ideally, folks will take on small projects to build their portfolios. 

I want to go into UX Research. Is this course for me?

My philosophy, both in this course and in my UX practice, is that design and research are the SAME THING.

Let me explain - I spent too many years in grad school to not be a total geek about research. What you would describe as "UX Research" is about 70% of what I do with clients.

Yet, I have found that putting a division between UX research and UX design is unproductive, and for what we do, there are a variety of skillsets in play. 

Ultimately, to "do" UX design, one must validate ideas with data. Which is less intimidating than it sounds, I promise. 

I've seen first hand so many folks who don't, because research seems intimidating. On the other hand, I've seen folks with research backgrounds who find design - even with paper, intimidating. 

This course attempts to break down these barriers - after all, many of the folks who join us do not have "UX" in their job title. 

I went to grad school for something else, but I'm thinking about going into UX Research.

I designed this course as the practical introduction I wish I'd had when I left my PhD program. You'll find a project to work on, get experience in user interviews, usability testing, prototyping, journey mapping, and other real-world UX deliverables. Then, you can seek out jobs and opportunities drawing on both your academic background and your experiences in this course. 

Will you help me with my resume/portfolio/grad school application?

Yes! We’re offering a bonus module “Get a Job In UX”, and are also offering focused coaching for folks looking for advice on projects or particular goals.  

How is UX Night School different from other UX classes and trainings?

I founded UX Night School because I realized that the landscape of professional development and learning for design and tech (both in my city, Portland, Oregon, and globally) was missing a few things.

First, we have an enforced Code of Conduct, and prioritize accessibility, inclusion and social relevance. We know that the next generation of designers and developers is more diverse, more global, and more agile - and that this is our strength!

Second, we operate as a community-based participatory design workshop - meaning that we purposefully engage with both local and online communities to create solutions for positive change and innovation. Our first offering was the IRL version of this course at the XOXO Outpost. We teach the workshops quarterly, and each time we offer them, we integrate what we learned from our students and participants in the next round. Our students are  our partners, and we aim to learn from you and iterate - we practice what we teach!

Last, we’re small on purpose, so that we can work closely with you. We’re not a venture-backed startup, and we’re not a bootcamp promising to change your whole life in six weeks. Things like pivoting in your career or advocating for change in your organization take time. We want to support you in the short term (with courses like this one), and in the long term (with coaching and future offerings).