INTRO SERIES WORKSHOPS

Our Intro to UX Design/Research Workshop Series is designed to give students and working professionals a foundation based in hands-on experience with four major themes in User Experience. 

No previous education or experience is required, but perspectives from practice are appreciated! 

 

Planning (and Managing) User Experience Projects

What exactly is User Experience, and how do you get it done? In this workshop, we introduce the elements of User Experience research and design practice. Then, we envision, plan, scope and scale a User Experience project.

 We begin by discussing problems and needs with a project stakeholder, and explore User Experience methods and tactics using IDEO’s method cards. Then, we plan deliverables, discuss resourcing, and create a timeline and budget for our project.

 

Interviewing Users and Journey Mapping

In this workshop, we prepare for and conduct a user interview, then use our insights to build a journey map.

 We start by identifying our objectives and questions and develop interview questions and protocol. Then, we dive right into a user interview, learning about their workflows and processes. Finally, we’ll debrief after the interview and create a User Journey map based on our data and findings.

 
 
 

Accessibility and Usability

In this workshop, we will  learn best practices and simple hacks for Usability and Accessibility. We'll learn this by doing, as we test and evaluate an app prototype using the RITE (Rapid, Iterative Testing and Evaluation) model.

First, we’ll learn about Accessibility hands-on, using the Cambridge Simulation Gloves and Glasses from the Inclusive Design Toolkit. Then, we’ll develop and execute a usability testing protocol, and put it into action by conducting a round of Usability Tests with real users.

 
 
 

Designing Services

In this workshop, we partner with a community organization to explore ways to design services, and create a Service Design Map and a lo-fi prototype.

 First, we explore data from the previous workshop to create a Service Design map, spanning solutions, tools and systems, technology infrastructure, processes, and metrics. Then, we create a lo-fi (that would be paper) prototype of our solution.